- Free Standard packaging
- Exclusive for eve products only
- Texture / Color / Design (upon availability)
- organic brown paper bag / White paper bag/gray paper bag
Our sizing chart has been provided as a general guide for determining fit. In addition, we try to include accurate and detailed information regarding fit and measurements for each item in the product description. Please keep in mind that sizing differs not only from country to country, but also by designer.
If you are having difficulty selecting a size or are between sizes, we’d be glad to answer any questions you might have. Please don’t hesitate to contact us for assistance at firstname.lastname@example.org
Bust: Measure under your arms at the fuller part of your bust. The tape should be level across your shoulder blades.
Waist: Measure around your natural waistline. The tape should sit comfortably around.
Hips: Measure around the fullest part of your low hip. The tape should sit level across your backside. Sleeves: With your arm slightly bent, measure the length from the center back of your neck to the back of your wrist.
Eve Design Studios offers a monogramming service . Our pieces are all personalised by our professional embroiderers, and are available in a number of placement, colors and font. We can embroider (Initials, names, dates or your favorite poems) . In addition to our standard monograms, We can embroider your own logo/font making them the perfect gift or treat for yourself.
Orders can take up 1-3 weeks to be made and delivered. This wait can sometimes be longer depending on how many orders are ahead of yours.
Dispatch time may vary and may incur delays up to, but not limited to 28 business days ( excluding weekends /holidays ) after sale to allow manufacturing time .You may contact us to check the status of your order at email@example.com
Need it sooner? Email us at: firstname.lastname@example.org and we’ll do our best to accommodate. Rush orders : Additional Php1,000 2-5 working days
Bespoke embroidery takes around 7-15working days. (more or less depending on our order line up.)
1. Machine embroidered monogramming..
2. Hand embroidered monogramming.
Price may vary. Email us at email@example.com for quotation.
( Wedding , Company , Family Crest , Art , Symbols etc)
( Bags , Hair Tie, Headband, Face Mask , Eye Mask , Pillowcase, Neck Pillow etc )
Our products are delicate and made with love so you will need to handle them with care. Please only hand wash your garments in a laundry bag in cold water with mild detergent so they don’t loose colour or shape. After washing, immediately remove them from the water, hang to dry and then press before wearing. Caring for your product is essential for sustaining its quality.
Silk and laces is a delicate, luxury fabric and needs to be treated with care.
This website is operated by Eve. Throughout the site, the terms “we”, “us” and “our” refer to Eve the label. We offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
RETURN AND EXCHANGE
For local and international : At this moment, we do not accept any returns or exchanges but if you have any concerns, please email us at firstname.lastname@example.org
Every product we send out is initially quality controlled, however if you have received a product with a manufacturing fault we will happily replace it or refund the cost as long as it has been returned within 5 days after you receive your package. Please note that wear and tear in the course of normal use is not considered a manufacturing fault.
All returns will be subject to inspection. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with tags attached. We are not responsible for packages that are lost during shipment.Returns received in worn condition cannot be accepted for exchange or return and will be sent back to you.
If you believe you have a faulty item, please e-mail email@example.com immediately for further instructions. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.(We will repair any faulty item or replace it with the same product, subject to availability. If neither option is possible, then a full refund will be given. Original shipping charges are non-refundable ).We reserve the right to deny or refuse full refund based on the returned condition.
INCOMPLE | INCORRECT ORDERS
In the event a product is delivered in damaged condition a full return or exchange will be processed.
If you have received an item in error, or are missing an item from your order, please contact customer service with the order confirmation number and the style code of the missing or incorrect items. Our team will review the information and correct delivery errors free of charge.
Please allow us 1-3 days after payment confirmation to give us time to process and pack your order excluding weekends and holidays. If delays are expected with your order, you will be contacted via email.
If for some reason you do not receive your purchase within 10 business days of placing your order please email firstname.lastname@example.org with your full name and your order number. We will follow up on your purchase immediately.
-All standard domestic orders typically arrive within 2-7 business days from shipped date. Once orders have been shipped, you will receive a tracking number via email.
|Free Shipping||2-7 Business Days||FREE on all orders over 10,000|
|Standard Shipping : Flat Rate||2-5 Business Days ( Metro Manila ) | 3-7 Business days ( Provincial )||Philippines ( Metro Manila/ Provincial ) Php 190|
|Grab Express/Lite||On the day shipping – within Metro Manila only.||You’ll be the one who will book Grab. Price varies depends on time and location|
|LBC||Upon Request – 1 day shipping||Depends on the weight and location|
Shipping delivery dates and rates are based on region/country. Eve is not responsible for delays caused by the courier, stolen or damaged packages, or any costs incurred by the courier or customs. But we will try to help you in coordinating with them and give you the best customer care possible.
|Postal||10-15 days||Initial payment Php 1800 : Depends on the weight, dimension and location we will email you if there’s an additional payment|
|Express Mail||5-7 days||Initial payment Php 2500 : Depends on the weight, dimension and location we will email you if there’s an additional payment|
|International Express||3-5 days||Initial payment Php 3800 : Depends on the weight, dimension and location we will email you if there’s an additional payment|
CHANGES TO TERMS OF SERVICE
Eve shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, Natural disaster, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and Eve shall be entitled to a reasonable extension of its obligations.