Description

Eve Design Studios offers a monogramming service .We can embroider anything  (Initials, names, dates) . Bespoke embroidery takes around 7-15 working days(more or less depending on our order line up.)

• We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer, monitor and fabric supply.
• Rush order- 3-5working days – additional 1,000 on the total bill.
• Order won’t be processed and shipped until the funds have cleared in our account.
• Lead time : Bespoke embroidery takes around 7-15working days. (more or less depending on our order line up.)
• Shipping will take 1-3 working days for Metro Manila , 3-7 working days for Provincial
• Special custom ordered items such as custom size(xl , xxl , xxxl ), custom color and custom styles will take 7-15 working days (more or less depending on our order line up.)

Details

• Local Silk Charmeuse
• Classic Shirtdress
• 3/4s sleeves with faux feather trims
• Eve’s signature faux feather design

Links for Reference

• Monogramming
• Gift Wrap 
• Color Palette
• Size & Fit

Our products are handcrafted in our studio by our local artisans

For custom / bulk / wedding / corporate  order  : email us at eve.thelabel@gmail.com

Our sizing chart has been provided as a general guide for determining fit. In addition, we try to include accurate and detailed information regarding fit and measurements for each item in the product description. Please keep in mind that sizing differs not only from country to country, but also by designer.

If you are having difficulty selecting a size or are between sizes, we’d be glad to answer any questions you might have. Please don’t hesitate to contact us for assistance at eve.thelabel@gmail.com

How To Measure

Bust: Measure under your arms at the fuller part of your bust. The tape should be level across your shoulder blades.

Waist: Measure around your natural waistline. The tape should sit comfortably around.

Hips: Measure around the fullest part of your low hip. The tape should sit level across your backside. Sleeves: With your arm slightly bent, measure the length from the center back of your neck to the back of your wrist.

Please Note: We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer, monitor and fabric supply.

Adding an extra element of luxury to your piece.

Eve Design Studios offers a monogramming service . Our pieces are all personalised by our professional embroiderers, and are available in a number of placement, colors and font. We can embroider (Initials, names, dates or your favorite poems) . In addition to our standard monograms, We can embroider your own logo/font making them the perfect gift or treat for yourself.

Orders can take up 1-3 weeks to be made and delivered. This wait can sometimes be longer depending on how many orders are ahead of yours.

Dispatch time may vary and may incur delays up to, but not limited to 28 business days ( excluding weekends /holidays ) after sale to allow manufacturing time .You may contact us to check the status of your order at eve.thelabel@gmail.com

Need it sooner? Email us at: eve.thelabel@gmail.com and we’ll do our best to accommodate. Rush orders : Additional Php1,000 2-5 working days

We offer two services:

Bespoke embroidery takes around 7-15working days. (more or less depending on our order line up.)

1. Machine embroidered monogramming..

• Price = Php25 per character
• Limited fonts available : 4 Fonts ( Delicate , Canvas , Ethereal , Varsity )
• Please allow up to 5-7 working days.

2. Hand embroidered monogramming.

• Price = Php50 per character
• Eve’s signature fonts : 8 Fonts ( Script, Calligraphy , Signature,Stamp ,Vintage,Basic ,Retro,Victoria
• Own logo/font: Price may vary
• Please allow up to 7-15 working days.

POCKET

COLLAR

OWN LOGO / CREST

Price may vary. Email us at eve.thelabel@gmail.com for quotation.

( Wedding , Company , Family Crest , Art , Symbols etc)

CUFFS

ROBES

SHORTS , DRESS, CAMISOLE ETC.

ACCESSORIES

( Bags , Hair Tie, Headband, Face Mask , Eye Mask , Pillowcase, Neck Pillow etc )

Thread

If you have any further queries regarding our monogramming service,please email us at eve.thelabel@gmail.com

Each item is unique and may require different care.

Our products are delicate and made with love so you will need to handle them with care. Please only hand wash your garments in a laundry bag in cold water with mild detergent so they don’t loose colour or shape. After washing, immediately remove them from the water, hang to dry and then press before wearing. Caring for your product is essential for sustaining its quality.

SILK | LACES | DELICATES

Silk and laces is a delicate, luxury fabric and needs to be treated with care.

• We recommend hand washing all your undergarments to keep them in the best possible condition. (Hand wash at 30° – 40° ‘cold water’  with specialist silk detergent.

• We recommend you take your pieces to reputable specialist dry cleaners that have experience of handling delicate fabrics.

• Do not wring, soak or bleach.

•  Iron to restore lustre -Press the silk garment inside out while damp using cool iron setting (“Silk” setting on the iron).

• Marks should be rubbed lightly with a sponge or brush.

• Do not machine wash or tumble dry. ( if necessary use a mesh lingerie bag )

• Air dry away from the sun or direct heat.
• Body lotions and cosmetics may create marks which are difficult to remove or may damage your silk. We recommend that you at least let any lotions dry as much as possible before wearing any silk . We advise caution with spraying perfume on any silk products, as this can leave stains. If you do want to add scent to your lingerie, use a scent pouch in your drawers.

Travel Tips

• Pack your silk garments as you would any other clothing. Simply hang the garment after unpacking. Minor wrinkles should disappear overnight
• Better yet, hang your garment in the bathroom during a shower. The humidity will remove the wrinkles for you.

ORGANIC LINEN

• Dry Clean or Gentle machine or hand wash at 30° – 40 °C. ( cold water)
• Use mild detergent
• Do not bleach
• Warm iron
• Do not tumble dry
• Delicate cycle

SWIMWEAR & BODYSUITS

• Gentle machine or hand wash at 30° – 40 °C. ( cold water )
• Use mild detergent

• Do not wring, soak or bleach
• Do not tumble dry
• Do not iron
• Hang to dry in shade
• Avoid contact with rough surfaces as this may cause pulling to swimwear
• Some sunscreen lotions and tanning oils may mark or damage swimwear

 OVERVIEW

This website is operated by Eve. Throughout the site, the terms “we”, “us” and “our” refer to Eve the label. We offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

GENERAL CONDITION

• Any purchases made on weekends and public holidays are processed on the next business day.
• We reserve the right to refuse service to anyone for any reason at any time.
• We reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time.
• We reserves the right to withdraw any products from the website at any time.
• We shall not be liable to anyone for withdrawing any products from the website or for refusing to process an order.
• We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer, monitor and fabric supply. (Female pyjama and male  pyjama set may vary in shade depends partly on fabric supply.)
• All sale Items, Swimwear ,Intimates and Gift Card purchases are FINAL SALE and cannot be returned . Any item that is returned without approval will have a restocking fee of 30% of the original item price.
• All sale items are final and cannot be refunded for any reason.

Prêt-à-Porter

(Ready-to-Wear)

• Shipment is scheduled 1-3 days after payment confirmation to allow processing time and can be expected within 7 days of your placing your order. (For international orders please allow 7-15 days ). Please note that we don’t ship during Sundays and Holidays.

• All Sale Items, Swimwear ,Intimates and Gift Card purchases are FINAL SALE and cannot be returned. Any item that is returned without approval will have a restocking fee of 30% of the original item price.
• Swimwear & intimates are non- returnable/exchangeable for health and hygiene purposes.
• We should be informed within 24 hours upon receipt of item in case of any defects or concerns in order to process returns. Original shipping charges are non-refundable.
• If you need to change or cancel your order, please contact us immediately.  Once our warehouse has processed your order we will be unable to make any changes.

Bespoke

(Custom-made)

• Custom-made pieces cannot be cancelled, returned or exchanged. ( Customized pyjamas, robe and intimates )
• Bespoke embroidery will take 7-15 working days .
• Orders can take up to 1-3 weeks to be hand made and delivered. This wait can sometimes be longer depending on how many orders are ahead of yours. Please feel free to contact us to check the status of your order.
• Dispatch time may vary and may incur delays up to, but not limited to, 28 business days (excluding weekends/ holidays) after sale to allow manufacturing time. The client will be informed of approximate dispatch time thru email.

   

RETURN AND EXCHANGE
For local and international : At this moment, we do not accept any returns or exchanges but if you have any concerns, please email us at eve.thelabel@gmail.com

FAULTY POLICY

Every product we send out is initially quality controlled, however if you have received a product with a manufacturing fault we will happily replace it or refund the cost as long as it has been returned within 5 days after you receive your package. Please note that wear and tear in the course of normal use is not considered a manufacturing fault.

All returns will be subject to inspection. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with tags attached.  We are not responsible for packages that are lost during shipment.Returns received in worn condition cannot be accepted for exchange or return and will be sent back to you.

If you believe you have a faulty item, please e-mail eve.thelabel@gmail.com immediately for further instructions. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.(We will repair any faulty item or replace it with the same product, subject to availability. If neither option is possible, then a full refund will be given. Original shipping charges are non-refundable ).We reserve the right to deny or refuse full refund based on the returned condition.

• Items must be returned within 7 days of purchase.
• The following items are final sale, and cannot be returned:

1. Custom made / bespoke
2. Bodysuits
3. Swimsuits
4. Intimates
5. Sale items
6. Accessories

INCOMPLE | INCORRECT ORDERS

In the event a product is delivered in damaged condition a full return or exchange will be processed.

If you have received an item in error, or are missing an item from your order, please contact customer service with the order confirmation number and the style code of the missing or incorrect items. Our team will review the information and correct delivery errors free of charge.

  CHANGES TO TERMS OF SERVICE

• You can review the most current version of the Terms of Service at any time at this page.
• We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

   FORCE MAJEURE

Eve shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, Natural disaster, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and Eve shall be entitled to a reasonable extension of its obligations.

      COPYRIGHT

• All contents , including copyright, in this website are owned by or licensed by Eve Design Studios. Any use of this website or its contents,  is prohibited without permission .
• No use of trademarks, service marks or photography is to be used without prior written consent from Eve.  Eve is willing to allow to share photography although only is credit is given in form of a link to our website  www.evethelabel.com or to any social media accounts.